When you book a class you agree to all terms and conditions
Cooking Class vouchers have a 24-month expiry and you may use them when you like.
If you cancel less than 2 weeks prior will have no credit given unfortunately due to the loss of sale
Can I move my class? If your class falls outside of 30 days then yes. If inside, and there is space I will accommodate as much as possible.
If, for some reason, a large portion of a class cancels within 7 days of the class. Ayarah has to cancel. The remaining guests will be provided with a credit to use on their own time.
Credit notes have 3 months to use, this is if for some reason you were issued with credit and unable to attend a class
If you become a close contact you must inform Ayarah and you will be given a credit to use in another class within the timelines below. ( proof of close contact or covid must be provided if requested )
Timelines – If you cancel more than 10 days before your class due to covid or close contact. You will be notified of Ayarah’s next available last-minute cancellation for you to fill the space.
Classes packages and cooking class vouchers have 12 months expiry.
No exceptions due to changing prices. And increased living costs.
If the booking is cancelled 90 to 45 days before the date of stay = the Guest forfeits 50%. Unless a replacement is found.
If the booking is cancelled within 45 days before the date of stay = the Guest forfeits 100% of the retreat.
All Activities are optional
If covid comes into play, it affects our travel to Thailand for some reason. We are given a 12-month credit
Deposits are non-refunded due to locking in the villas and Koh Samui’s terms and conditions with villas.